{
  "shipping": {
    "title": "Shipping Policy",
    "summary": "Free standard delivery across Sri Lanka from LKR 10000 after discounts; LKR 4000 below the threshold. Express delivery LKR 4000. Allow 24 to 48 hours for processing followed by an estimated 5 to 7 days for delivery.",
    "content": "Shipping & Delivery Last updated 14 September 2026. This policy is reviewed periodically; if anything here is unclear, ask us before you order. Delivery across Sri Lanka Prices are in Sri Lankan rupees (LKR). Standard delivery is free when your goods total after discounts is රු10,000 or more. Below that, delivery costs රු4,000. Express delivery costs රු4,000 on every order, including orders that qualify for free standard delivery. You choose your delivery option in the cart before you pay. Processing and delivery times Allow 24 to 48 hours for order handling and processing after your payment clears, then an estimated 5 to 7 days for delivery. These are estimates, not guaranteed arrival dates. Items from one order may arrive in separate parcels. Tracking We email you a tracking number once your order ships. Use our tracking page , or email theteam@flyscreens.lk with your order reference if you need help. Delays, lost parcels and damage If we cannot ship within the time we promised, we will tell you and let you choose a new shipping date or cancel for a prompt refund of the goods not shipped. Contact us if a parcel does not arrive or arrives damaged, and we will put it right. Your address Check your delivery address before you pay, and contact us straight away if it needs correcting. If you need delivery outside Sri Lanka, ask us to confirm the destination and cost before you order.",
    "url": "https://flyscreens.lk/shipping/"
  },
  "returns": {
    "title": "Returns Policy",
    "summary": "Request a voluntary return within 15 days from purchase. See the full policy for original-packaging requirements, handling deductions, postage and protected legal rights.",
    "content": "Refunds & Returns Last updated 14 September 2026. This policy is reviewed periodically; if anything here is unclear, ask us before you order. Contact us first Email theteam@flyscreens.lk with your order reference, the product and the reason for the return. We send you the return instructions and the right warehouse address. Please do not post goods to any address without instructions from us. Cancelling an order Contact us as soon as possible, and within 12 hours of payment, if you need to cancel or change an order. Once packing and shipping have started, an order can no longer be cancelled. Our policy applies a 12.5% service and processing fee to a voluntary cancellation. That fee does not apply where the law requires a full refund, including when we cannot ship as promised. Voluntary returns You can ask to return a product within 15 days of the original purchase. It must be unopened, in its original packaging, with proof of purchase from this website. Please contact us before you cut, alter or return a screen. For a change of mind, a wrong selection, an item that does not fit or an item you no longer need, our policy deducts a non-refundable රු7,000 per order to cover packing and handling, and you pay the postage back to the warehouse the parcel came from. We tell you the return cost and address before you send anything. These conditions do not restrict any remedy the law requires. Faulty, damaged, incorrect or missing goods Tell us straight away if goods arrive damaged, have missing parts, are not what you ordered, or do not arrive. Send photos where you can. We will look at the problem and put it right. The voluntary return deduction and postage never apply to a faulty or incorrectly supplied order. Refunds We aim to process a refund within 24 to 48 hours after the returned item arrives and is checked. Refunds go back to your original payment method, or to store credit if you ask for that. Your bank or card provider may take a few more days to show the money. Your legal rights Nothing in this policy excludes or limits any right or remedy you have under Sri Lankan law, including the Consumer Affairs Authority Act, No. 9 of 2003. Where the law requires a remedy, it takes priority over any term here.",
    "url": "https://flyscreens.lk/refunds-and-returns/"
  },
  "privacy": {
    "title": "Privacy Policy",
    "summary": "How Simple Screens collects, uses, shares and protects your personal data, including cookies and analytics.",
    "content": "Privacy Policy Last updated 14 September 2026. This policy is reviewed periodically; if anything here is unclear, ask us before you order. Who handles your information Simple Screens Sri Lanka is a division of Caruso Consulting Co Ltd. This policy applies to flyscreens.lk. Our Sri Lanka address is 123A Sununda Road, Mirissa Beach, Matara District 81740, Sri Lanka. Our corporate address is Suite 9, 47 Moo 1, T. Nawoong, Meaung, Phetchaburi 76000, Thailand. Information we collect When you order or contact us, we collect details such as your name, email address, phone number, delivery address, order details and our messages with you. The website also collects technical information and, only if you allow it in the cookie settings, analytics information. Why we use it We use your information to take payment, process and deliver your order, answer your questions, provide support, keep accounting records, prevent misuse and meet our legal obligations. You can unsubscribe from marketing emails at any time. Who we share it with We share only what each service needs: our payment provider, website hosting and order-storage providers, email services, fulfilment partners and couriers. Card details are handled by the payment provider and never reach us. We do not sell, trade or rent customer details. We may disclose information where the law requires it. Processing outside Sri Lanka Our company and some of our service providers operate outside Sri Lanka, so your information may be processed in other countries, including where our company and fulfilment services operate. Security and how long we keep it We take reasonable steps to protect information from unauthorised access, misuse and loss, although no system can be guaranteed completely secure. We keep client and accounting records for at least seven years; other information is removed or de-identified when we no longer need it. Your rights Email theteam@flyscreens.lk to ask for access to your information, to have it corrected or deleted, or to withdraw a consent you gave. We may need to confirm your identity. We handle requests under Sri Lankan law, including the Personal Data Protection Act, No. 9 of 2022, and will explain any lawful reason we cannot do what you ask. Cookies and other websites Use the cookie settings link in the footer to manage optional analytics, and see our Cookie Policy . Other websites have their own privacy practices. Questions and updates Email theteam@flyscreens.lk with any privacy question or complaint. Changes to this policy are published here with a new date.",
    "url": "https://flyscreens.lk/privacy-policy/"
  },
  "terms": {
    "title": "Terms & Conditions",
    "summary": "The terms that apply when you use the website and buy from Simple Screens.",
    "content": "Terms & Conditions Last updated 14 September 2026. This policy is reviewed periodically; if anything here is unclear, ask us before you order. Simple Screens Sri Lanka is a division of Caruso Consulting Co Ltd. These terms apply to purchases from flyscreens.lk. Seller, buyer and goods The seller is the company that runs this website. The buyer is the person or organisation placing the order. Goods means the products ordered. Payment Prices and delivery charges are shown in Sri Lankan rupees (LKR) before you pay. Payment is taken by credit or debit card through Stripe at checkout, and is due when you place your order. An order is placed once payment succeeds; a declined payment does not create an order. Delivery Delivery charges are shown before you pay. Standard delivery is free when the goods total after discounts is රු10,000 or more; below that it is රු4,000. Express delivery is රු4,000. Allow 24 to 48 hours for processing, then an estimated 5 to 7 days for delivery. Our Shipping Policy covers delays, tracking and delivery outside Sri Lanka. Contact us if goods are lost or damaged in transit. If a shipment is confirmed lost, we refund the goods and the delivery charge you paid. Returns and refunds You can ask for a voluntary return within 15 days of the date of purchase , for goods in their original packaging with proof of purchase. Email theteam@flyscreens.lk before returning anything. Our Refunds & Returns Policy explains the රු7,000 handling deduction on a voluntary return, return postage, faulty goods and refund timing. These voluntary conditions do not limit any remedy required by law. Cancellation Contact us within 12 hours of payment to change or cancel an order. Once packing or shipping starts, cancellation may not be possible. The 12.5% voluntary cancellation fee in our returns policy does not apply when the law requires a full refund, including when we cannot ship as promised. Complaints Email theteam@flyscreens.lk with your order reference and the problem. We look at every complaint and contact you about how we will resolve it. Safety and legal rights Follow the fitting, care and safety instructions for each product. Insect screens are not fall guards, security barriers or a guaranteed way to keep a pet in. Nothing in these terms excludes any liability or right that Sri Lankan law, including the Consumer Affairs Authority Act, No. 9 of 2003, does not allow to be excluded. Privacy and changes Our Privacy Policy explains how order and contact information is handled. We may update these terms for future orders; an update does not remove rights relating to an order you have already placed. Placing an order means you accept the terms shown at that time.",
    "url": "https://flyscreens.lk/terms-and-conditions/"
  }
}